LEXI GLOBAL Book a Consultation

Legal

Privacy Policy

Last updated: 20 May 2025

1. Introduction

Lexi Global Sdn Bhd ("we", "us", or "our") is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and billing address when you register, subscribe, or contact us.
  • Usage Data: Browser type, IP address, pages visited, time spent on pages, and other diagnostic data collected automatically.
  • Transaction Data: Payment details and billing history related to your subscriptions or purchases.
  • Communication Data: Records of correspondence when you contact us via email, phone, or chat.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our products and services
  • Process transactions and send related information
  • Communicate with you, including customer support and updates
  • Improve and personalize your experience
  • Analyze usage trends to enhance our platform
  • Comply with legal obligations and enforce our terms

4. Data Sharing & Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our platform (e.g., hosting, payment processing, analytics).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

8. Your Rights

Subject to applicable laws, you have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for data processing
  • Request a copy of the data we hold about you
  • Lodge a complaint with the relevant data protection authority

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Lexi Global Sdn Bhd

Email: hello@lexiglobal.my